Thumbs Up and KJB Security Products offer a blue chip service, from the initial order to retail solutions, fulfillment to distribution. We also understand that the story doesn't end there, and that many of the questions you may have will come after you have received your products.

The after sales service is just as important to us as the initial purchase. As a result, our professional customer service team is experienced, fully trained, and able to talk you through any problems you may encounter.


We aim to ensure that we provide the very best care possible, whether it be implementing returns and replacements, or simply offering product support and assistance.

All of our products have a 12 month warranty against faults and we will replace or credit your account upon RMA process completion. Our website contains all the information you will need on returns, replacements and warranty.

If you have any questions do not hesitate to contact us at support@thumbsupusa.com.